Pengalaman Lancar dengan U Mobile

Pastikan pengalaman U Mobile anda berjalan lancar dengan panduan ini.

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Aktifkan Kad SIM Saya
Ketahui Nombor Telefon Saya
Tukar ke e-Bil
{ "stepList": [{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-find-my-phone-number/1.Log In.svg","stepTitle":"Log Masuk","stepDesc":"\u003cb\u003eLog masuk\u003c/b\u003e ke Stor Online menggunakan akses log masuk yang telah anda cipta.","step":1},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/2.Activate Your SIM Card.svg","stepTitle":"Aktifkan Kad SIM","stepDesc":"Pilih ‘\u003cb\u003eActivation History\u003c/b\u003e’ daripada senarai menu. Klik ‘\u003cb\u003eActivate\u003c/b\u003e’ di bawah kolum status.","step":2},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/3.Wait For Activation.svg","stepTitle":"Tunggu Untuk Pengaktifan","stepDesc":"Kad SIM anda akan diaktifkan dalam masa 2 jam.","step":3}] }
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{ "stepList": [{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-find-my-phone-number/1.Log In.svg","stepTitle":"Log Masuk","stepDesc":"\u003cb\u003eLog masuk\u003c/b\u003e ke Stor Online menggunakan akses log masuk yang telah anda cipta.","step":1},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-find-my-phone-number/2.Check Your History.svg","stepTitle":"Semak Rekod","stepDesc":"Pilih \u0027\u003cb\u003eOrder History\u003c/b\u003e’ daripada senarai menu.","step":2},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-find-my-phone-number/3.See More Info.svg","stepTitle":"Lihat Lebih Banyak Maklumat","stepDesc":"Klik pada ‘\u003cb\u003eMore Info\u003c/b\u003e’.","step":3},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-find-my-phone-number/3.Find Your Number.svg","stepTitle":"Cari Nombor Anda","stepDesc":"Nombor anda akan muncul di bawah ‘\u003cb\u003eDescription of Order\u003c/b\u003e’.","step":4}] }
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{ "stepList": [{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-switch-to-e-billing/1.Log In.svg","stepTitle":"Log Masuk","stepDesc":"Apabila talian telah diaktifkan, log masuk ke \u003ca href\u003d\"/bm/personal/support/self-serve/myumobile-app.html\"\u003eMyUMobile App\u003c/a\u003e.","step":1},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-switch-to-e-billing/2.Set Your Preferences.svg","stepTitle":"Tetapkan Pilihan","stepDesc":"Pergi ke ‘\u003cb\u003eManage Bill\u003c/b\u003e’ \u0026gt; ‘\u003cb\u003eBilling Preferences\u003c/b\u003e’.","step":2},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/tab-switch-to-e-billing/3.Choose e-Billing.svg","stepTitle":"Pilih e-Bil","stepDesc":"Pilih e-bil sebagai kaedah pengebilan pilihan.","step":3}] }
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{ "stepList": [{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/01-login.svg","stepTitle":"Log Masuk","stepDesc":"Apabila talian telah diaktifkan, log masuk ke\u0026nbsp;\u003ca href\u003d\"http://u.my/app\"\u003eMyUMobile\u0026nbsp;App\u003c/a\u003e.","step":1},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/02-set-your-preferences.svg","stepTitle":"Tetapkan Pilihan","stepDesc":"Pergi ke ‘\u003cb\u003eManage Bill\u003c/b\u003e’ \u0026gt; ‘\u003cb\u003eBilling Preferences\u003c/b\u003e’.","step":2},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/support/online-store-line-activation/03-choose-e-billing.svg","stepTitle":"Pilih e-Bil","stepDesc":"Pilih e-bil sebagai kaedah pengebilan pilihan.","step":3}] }
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Penafian: Anda hanya boleh pilih e-pengebilan Pascabayar U Mobile selepas talian U Mobile diaktifkan.

Soalan Lazim

{ "dropdownFaqProperties": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/bm/personal/support/myumobile-app.html", "isGroupLabel": true, "childList": [] }, { "title": "Soalan Lazim", "value": "faqs", "url": "/bm/personal/support/faqs.html", "isGroupLabel": true, "childList": [ { "title": "Stor Online", "value": "online-store", "url": "/bm/personal/support/faqs/online-store.html" }, { "title": "Peranti", "value": "devices", "url": "/bm/personal/support/faqs/devices.html" }, { "title": "Pelan Mudah Alih", "value": "mobile-plans", "url": "/bm/personal/support/faqs/mobile-plans.html" }, { "title": "Jalur Lebar", "value": "broadband", "url": "/bm/personal/support/faqs/broadband.html" }, { "title": "Perkhidmatan Digital", "value": "digital-services", "url": "/bm/personal/support/faqs/digital-services.html" }, { "title": "Acara", "value": "happenings", "url": "/bm/personal/support/faqs/happenings.html" }, { "title": "Perkhidmatan Nilai Ditambah", "value": "value-added-services", "url": "/bm/personal/support/faqs/value-added-services.html" }, { "title": "Pertanyaan Umum", "value": "general-enquiries", "url": "/bm/personal/support/faqs/general-enquiries.html" }, { "title": "Cukai Perkhidmatan", "value": "service-tax", "url": "/bm/personal/support/faqs/service-tax.html" }, { "title": "Lain-lain", "value": "others", "url": "/bm/personal/support/faqs/others.html" } ] }, { "title": "Carian Stor", "value": "store-finder", "url": "/bm/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Terma & Syarat", "value": "terms-conditions", "url": "/bm/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [] }, { "title": "Hubungi Kami", "value": "contact-us", "url": "/bm/personal/support/contact-us.html", "isGroupLabel": true, "childList": [ { "title": "Permohonan Tajaan", "value": "sponsorship-request", "url": "/bm/personal/support/contact-us/sponsorship-request.html" } ] }, { "title": "Bantuan Kendiri", "value": "self-help", "url": "/bm/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Rebat Sepanjang Hayat untuk Komuniti Berkeupayaan Istimewa", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/bm/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/bm/personal/support/self-help/esim.html" }, { "title": "Kaedah Pembayaran Bil", "value": "bill-payment-methods", "url": "/bm/personal/support/self-help/bill-payment-methods.html" }, { "title": "Pengaktifan Talian Stor Online", "value": "online-store-line-activation", "url": "/bm/personal/support/self-help/online-store-line-activation.html" }, { "title": "Panduan Pendaftaran Prabayar", "value": "prepaid-registration-guideline", "url": "/bm/personal/support/self-help/prepaid-registration-guideline.html" }, { "title": "Fahami Bil Anda", "value": "understand-your-bill", "url": "/bm/personal/support/self-help/understand-your-bill.html" }, { "title": "Naik Taraf Pelan Anda", "value": "upsize-your-plan", "url": "/bm/personal/support/self-help/upsize-your-plan.html" }, { "title": "Beli Pelan Prabayar Dalam Talian", "value": "purchase-prepaid-plans-online", "url": "/bm/personal/support/self-help/purchase-prepaid-plans-online.html" }, { "title": "Pendaftaran Sendiri Prabayar", "value": "prepaid-self-registration", "url": "/bm/personal/support/self-help/prepaid-self-registration.html" }, { "title": "Beli Pelan Prabayar Dalam Talian v2", "value": "purchase-prepaid-plans-online1", "url": "/bm/personal/support/self-help/purchase-prepaid-plans-online1.html" }, { "title": "Pembayaran U Mobile via FPX - U Mobile | Kendiri", "value": "maybank-mgate-guideline", "url": "/bm/personal/support/self-help/maybank-mgate-guideline.html" }, { "title": "Pelan Bayaran Flexi 0%", "value": "easy-payment-plan", "url": "/bm/personal/support/self-help/easy-payment-plan.html" }, { "title": "Uruskan Talian Anda", "value": "manage-your-lines", "url": "/bm/personal/support/self-help/manage-your-lines.html" }, { "title": "Naik Taraf Pelan Anda", "value": "upgrade-your-plan", "url": "/bm/personal/support/self-help/upgrade-your-plan.html" }, { "title": "Padankan Jam Anda", "value": "u-watchshare", "url": "/bm/personal/support/self-help/u-watchshare.html" }, { "title": "Pendaftaran Kendiri Aplikasi MyDigital ID", "value": "mydid-support", "url": "/bm/personal/support/self-help/mydid-support.html" } ] }, { "title": "Kesedaran Tentang Penipuan", "value": "scam-awareness", "url": "/bm/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] }, { "title": "Ciri Layan Diri", "value": "self-serve", "url": "/bm/personal/support/self-serve.html", "isGroupLabel": true, "childList": [ { "title": "MyUMobile App", "value": "myumobile-app", "url": "/bm/personal/support/self-serve/myumobile-app.html" }, { "title": "CreditSOS", "value": "credit-sos", "url": "/bm/personal/support/self-serve/credit-sos.html" }, { "title": "Tambah Nilai", "value": "top-up", "url": "/bm/personal/support/self-serve/top-up.html" } ] }, { "title": "Peta Liputan", "value": "coverage-map", "url": "/bm/personal/support/coverage-map.html", "isGroupLabel": true, "childList": [ { "title": "Status Rangkaian", "value": "network-status", "url": "/bm/personal/support/coverage-map/network-status.html" } ] }, { "title": "Khidmat Pelanggan", "value": "customercare", "url": "/bm/personal/support/customercare.html", "isGroupLabel": true, "childList": [] }, { "title": "Partner Onboarding Alternate Channel", "value": "partneronboardingac", "url": "/bm/personal/support/partneronboardingac.html", "isGroupLabel": true, "childList": [] }, { "title": "Partner Onboarding Product Marketing", "value": "partneronboardingpm", "url": "/bm/personal/support/partneronboardingpm.html", "isGroupLabel": true, "childList": [] } ], "dropdownDefault": "/bm/personal/support/self-help/online-store-line-activation", "breadCrumbs": [] }