Status Rangkaian

Cari kawasan anda dan temui rangkaian kami.

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Perkhidmatan tidak tersedia buat sementara Waktu. Sila cuba semula sebentar lagi.
Status Rangkaian
Rangkaian Tersedia
Rangkaian beroperasi seperti yang diharapkan di kawasan pilihan anda. Sila gunakan chatbot kami jika anda menghadapi sebarang isu.

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Gangguan Rangkaian Dikesan
Naik Taraf Rangkaian
Gangguan rangkaian dikesan di kawasan pilihan anda. Anda mungkin mengalami gangguan rangkaian. Sila gunakan chatbot kami untuk sokongan lanjut.
Gangguan rangkaian dikesan di kawasan pilihan anda disebabkan kerja naik taraf. Sila hubungi hotline +60183881318 untuk bantuan lanjut.
Jenis Servis:
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Waktu Mula Gangguan:
{{outageStartTime}}

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Naik Taraf Rangkaian
Kerja naik taraf rangkaian 5G sedang dijalankan di kawasan pilihan anda. Sila gunakan chatbot kami sekiranya anda mengalami sebarang isu rangkaian.
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Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.

Panduan Penyelesaian Masalah Rangkaian​

Lihat panduan mudah ini untuk menyelesaikan masalah pada peranti anda:

{ "componentId": "Q4DepuQ" } { "activeTab": "sms-or-mms", "activeTabCta": "SMS or MMS" }

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

Urus Tetapan Aplikasi Mesej & Peranti​​

  • Kosongkan ruang dalam peti masuk/keluar mesej anda​​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 4G/5G​​

  • Buka mod penerbangan antara hidup dan mati​​​

  • Pastikan peranti anda dikemaskini sepenuhnya

Semak Nombor Pusat SMS​

  • Bagi pengguna Android, pergi ke Tetapan > Aplikasi > Mesej > Tetapan Mesej > Lebih banyak tetapan > Mesej teks, dan semak Nombor pusat mesej: +60181000108​
     

  • Bagi pengguna Apple, nombor pusat SMS ditetapkan secara automatik

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian untuk sebarang gangguan rangkaian di kawasan anda.​

  • Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

Semak Baki Melalui MyUMobile App​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

  • Pastikan anda mempunyai baki kuota Internet yang mencukupi.

Urus Tetapan Peranti​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G

  • Hidupkan dan matikan mod Penerbangan​

  • Pastikan peranti anda dikemaskini sepenuhnya

Semak Peta Status Rangkaian & Baki melalui MyUMobile App​

  • Semak Peta Status Rangkaian. Jika terdapat gangguan rangkaian di kawasan anda, tunggu sehingga perkhidmatan pulih sebelum mencuba kaedah lain.​

  • Bagi pengguna Prepaid, pastikan anda mempunyai baki kredit yang mencukupi dalam akaun anda.​

  • Bagi pengguna Postpaid, pastikan anda tiada bil tertunggak yang belum dijelaskan.​

Urus Tetapan Peranti​

  • Matikan Bluetooth & Wi-Fi dan sambungkan ke rangkaian U Mobile 5G/4G​

  • Hidupkan dan matikan mod Penerbangan​

  • Pastikan peranti anda dikemaskini sepenuhnya​

  • Hidupkan Roaming sekiranya anda berada di luar negara​

  • Matikan ciri-ciri pemindahan panggilan

Semak di sini untuk mendapatkan maklumat lanjut dan kemas kini mengenai kawasan yang terjejas

Jika anda mengalami sebarang gangguan perkhidmatan selepas penyelenggaraan atau perkhidmatan berjadual, aktifkan dan lumpuhkan mod penerbangan peranti anda untuk memuat semula sambungan rangkaian.

{ "plannedOutages": [{"id":32,"workStart":"2026-03-30 09:00:00","workEnd":"2026-03-30 18:00:00","state":"SARAWAK","area":"BAHAGIAN BETONG, BAHAGIAN BINTULU, BAHAGIAN KUCHING, BAHAGIAN LIMBANG, BAHAGIAN MIRI, BAHAGIAN MUKAH, BAHAGIAN SAMARAHAN, BAHAGIAN SARIKEI, BAHAGIAN SIBU, BAHAGIAN SRI AMAN","serviceAffected":"Voice and Data"},{"id":30,"workStart":"2026-03-30 00:05:00","workEnd":"2026-03-30 23:59:00","state":"KELANTAN","area":"KUALA KRAI, BACHOK, KOTA BHARU, MACHANG, PASIR PUTEH, TANAH MERAH, TUMPAT, GUA MUSANG, JELI, PASIR MAS","serviceAffected":"Voice and Data"},{"id":31,"workStart":"2026-03-30 00:05:00","workEnd":"2026-03-30 23:59:00","state":"TERENGGANU","area":"BESUT, KEMAMAN, MARANG, DUNGUN, KUALA TERENGGANU, SETIU, HULU TERENGGANU","serviceAffected":"Voice and Data"},{"id":28,"workStart":"2026-03-30 00:01:00","workEnd":"2026-03-30 23:59:00","state":"SABAH","area":"BAHAGIAN KUDAT, BAHAGIAN PANTAI BARAT, BAHAGIAN PENDALAMAN, BAHAGIAN SANDAKAN, BAHAGIAN TAWAU","serviceAffected":"Voice and Data"},{"id":29,"workStart":"2026-03-30 00:01:00","workEnd":"2026-03-30 23:59:00","state":"WP LABUAN","area":"WP LABUAN","serviceAffected":"Voice and Data"},{"id":17,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"JOHOR","area":"BATU PAHAT, JOHOR BAHRU, KLUANG, KOTA TINGGI, MERSING, MUAR, PONTIAN, SEGAMAT","serviceAffected":"Voice and Data"},{"id":18,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"KEDAH","area":"BALING, DAERAH KECIL POKOK SENA, KOTA SETAR, KUALA MUDA, KUBANG PASU, KULIM, LANGKAWI, SIK, YAN, PENDANG, BANDAR BAHARU, PADANG TERAP","serviceAffected":"Voice and Data"},{"id":19,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"MELAKA","area":"MELAKA TENGAH, ALOR GAJAH, JASIN","serviceAffected":"Voice and Data"},{"id":20,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"NEGERI SEMBILAN","area":"KUALA PILAH, SEREMBAN, JELEBU, JEMPOL, PORT DICKSON, REMBAU, TAMPIN","serviceAffected":"Voice and Data"},{"id":21,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"PAHANG","area":"BENTONG, CAMERON HIGHLANDS, KUANTAN, MARAN, RAUB, TEMERLOH, PEKAN, ROMPIN, LIPIS, BERA, JERANTUT","serviceAffected":"Voice and Data"},{"id":22,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"PENANG","area":"BARAT DAYA, SEBERANG PERAI SELATAN, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, TIMUR LAUT","serviceAffected":"Voice and Data"},{"id":23,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"PERAK","area":"KINTA, BATANG PADANG, HILIR PERAK, KERIAN, KUALA KANGSAR, LARUT AND MATANG, MANJUNG, PERAK TENGAH, ULU PERAK, SELAMA","serviceAffected":"Voice and Data"},{"id":24,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"PERLIS","area":"PERLIS","serviceAffected":"Voice and Data"},{"id":25,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"SELANGOR","area":"PETALING, ULU SELANGOR, ULU LANGAT, GOMBAK, KLANG, KUALA LANGAT, SEPANG, KUALA SELANGOR, SABAK BERNAM","serviceAffected":"Voice and Data"},{"id":26,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":27,"workStart":"2026-03-30 00:00:00","workEnd":"2026-03-30 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"},{"id":16,"workStart":"2026-03-29 09:00:00","workEnd":"2026-03-29 18:00:00","state":"SARAWAK","area":"BAHAGIAN BETONG, BAHAGIAN BINTULU, BAHAGIAN KUCHING, BAHAGIAN LIMBANG, BAHAGIAN MIRI, BAHAGIAN MUKAH, BAHAGIAN SAMARAHAN, BAHAGIAN SARIKEI, BAHAGIAN SIBU, BAHAGIAN SRI AMAN","serviceAffected":"Voice and Data"},{"id":14,"workStart":"2026-03-29 00:05:00","workEnd":"2026-03-29 23:59:00","state":"KELANTAN","area":"BACHOK, KOTA BHARU, MACHANG, PASIR PUTEH, TANAH MERAH, TUMPAT, GUA MUSANG, JELI, KUALA KRAI, PASIR MAS","serviceAffected":"Voice and Data"},{"id":15,"workStart":"2026-03-29 00:05:00","workEnd":"2026-03-29 23:59:00","state":"TERENGGANU","area":"BESUT, KEMAMAN, MARANG, DUNGUN, KUALA TERENGGANU, SETIU, HULU TERENGGANU","serviceAffected":"Voice and Data"},{"id":12,"workStart":"2026-03-29 00:01:00","workEnd":"2026-03-29 23:59:00","state":"SABAH","area":"BAHAGIAN KUDAT, BAHAGIAN PANTAI BARAT, BAHAGIAN PENDALAMAN, BAHAGIAN SANDAKAN, BAHAGIAN TAWAU","serviceAffected":"Voice and Data"},{"id":13,"workStart":"2026-03-29 00:01:00","workEnd":"2026-03-29 23:59:00","state":"WP LABUAN","area":"WP LABUAN","serviceAffected":"Voice and Data"},{"id":1,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"JOHOR","area":"BATU PAHAT, JOHOR BAHRU, KLUANG, KOTA TINGGI, MERSING, MUAR, PONTIAN, SEGAMAT","serviceAffected":"Voice and Data"},{"id":2,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"KEDAH","area":"BALING, DAERAH KECIL POKOK SENA, KOTA SETAR, KUALA MUDA, KUBANG PASU, KULIM, LANGKAWI, SIK, YAN, PENDANG, BANDAR BAHARU, PADANG TERAP","serviceAffected":"Voice and Data"},{"id":3,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"MELAKA","area":"MELAKA TENGAH, ALOR GAJAH, JASIN","serviceAffected":"Voice and Data"},{"id":4,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"NEGERI SEMBILAN","area":"KUALA PILAH, SEREMBAN, JELEBU, JEMPOL, PORT DICKSON, REMBAU, TAMPIN","serviceAffected":"Voice and Data"},{"id":5,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"PAHANG","area":"BENTONG, CAMERON HIGHLANDS, KUANTAN, MARAN, RAUB, TEMERLOH, BERA, PEKAN, ROMPIN, LIPIS, JERANTUT","serviceAffected":"Voice and Data"},{"id":6,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"PENANG","area":"TIMUR LAUT, BARAT DAYA, SEBERANG PERAI TENGAH, SEBERANG PERAI UTARA, SEBERANG PERAI SELATAN","serviceAffected":"Voice and Data"},{"id":7,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"PERAK","area":"HILIR PERAK, KINTA, MANJUNG, BATANG PADANG, KERIAN, KUALA KANGSAR, LARUT AND MATANG, PERAK TENGAH, ULU PERAK, SELAMA","serviceAffected":"Voice and Data"},{"id":8,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"PERLIS","area":"PERLIS","serviceAffected":"Voice and Data"},{"id":9,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"SELANGOR","area":"ULU SELANGOR, ULU LANGAT, PETALING, GOMBAK, KLANG, KUALA LANGAT, SEPANG, KUALA SELANGOR, SABAK BERNAM","serviceAffected":"Voice and Data"},{"id":10,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"WP KUALA LUMPUR","area":"W.P. KUALA LUMPUR","serviceAffected":"Voice and Data"},{"id":11,"workStart":"2026-03-29 00:00:00","workEnd":"2026-03-29 23:59:00","state":"WP PUTRAJAYA","area":"W.P. PUTRAJAYA","serviceAffected":"Voice and Data"}], "stateLists": ["JOHOR","KEDAH","KELANTAN","MELAKA","NEGERI SEMBILAN","PAHANG","PENANG","PERAK","PERLIS","SABAH","SARAWAK","SELANGOR","TERENGGANU","WP KUALA LUMPUR","WP LABUAN","WP PUTRAJAYA"], "defaultDropdownLabel": "Semua Negeri" }

Tiada gangguan rangkaian yang dirancang pada masa ini.

Negeri Anda
Kerja Mula Kerja Tamat Negeri Kawasan
{{data.workStart}} {{data.workEnd}} {{data.state}} {{data.area}} {{data.serviceAffected}}

Untuk pertanyaan lanjut, sila hubungi hotline Perkhidmatan Pelanggan U Mobile di 018-3881318. Pelanggan U Mobile yang sedia ada dapat menghubungi 1318.