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{{sticker.text}}
01d
:
01h
:
01m
{{sticker.text}}
{{sticker.text2}}
{{deviceBrand}}
{{deviceModel}}
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
RRP {{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}
{{monthlyText}}
RRP
{{prefixRM(addCommaForCurrency(deviceOriginalPrice))}}
RRP
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from
from
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}{{monthlyText}}
{{prefixRM(addCommaForCurrency(devicePromoPrice))}}
{{monthlyText}}
{{planStickerText}}
{{planStickerText}}
{{planShortName}}
RM
{{currentPrice}}
{{currentPriceSuffix}}
{{currentPrice}}
{{currentPriceSuffix}}
{{activeCard === anchorName ? `Selected` : selectableCardBtmCtaText }}
{{title}}
{{description}}
{{btmDescription}}
{{btmDescriptionDate}}
{{submittedDetailsLabel}}
- {{interestedInLabel}}
- {{data.find(item => item.fieldName === 'IM_INTERESTED_IN' ).fieldValue}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' ).fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' ).fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' ).fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' ).fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' ).fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' ).fieldValue}}
- {{adresssLineLabel}}
- {{data.find(item => item.fieldName === 'ADDRESS_LINE' ).fieldValue}}
- {{postcodeLabel}}
- {{data.find(item => item.fieldName === 'POSTCODE' ).fieldValue}}
- {{stateLabel}}
- {{data.find(item => item.fieldName === 'STATE' ).fieldValue}}
- {{cityLabel}}
- {{data.find(item => item.fieldName === 'CITY' ).fieldValue}}
{{yourSelectedPlanLabel}}
- {{broadbandPlanLabel}}
- {{data.find(item => item.fieldName === 'BROADBAND_PLAN' )?.fieldValue}}
- {{selectedPostpaidOptionPlanLabel}}
- {{selectedPostpaidOptionPlan}}
- {{monthlyFeeLabel}}
- {{data.find(item => item.fieldName === 'MONTHLY_FEE' )?.fieldValue}}
{{personalDetailsFormLabel}}
- {{salutationLabel}}
- {{data.find(item => item.fieldName === 'SALUTATION' )?.fieldValue}}
- {{fullNameLabel}}
- {{data.find(item => item.fieldName === 'NAME' )?.fieldValue}}
- {{idTypeLabel}}
- {{data.find(item => item.fieldName === 'ID_TYPE' )?.fieldValue}}
- {{idNumberLabel}}
- {{data.find(item => item.fieldName === 'ID_NO' )?.fieldValue}}
- {{mobileNumberLabel}}
- {{data.find(item => item.fieldName === 'PHONE_NO' )?.fieldValue}}
- {{emailAddressLabel}}
- {{data.find(item => item.fieldName === 'EMAIL' )?.fieldValue}}
{{installationAddressFormLabel}}
- {{installationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BUILDING_NAME' )?.fieldValue}}
- {{installationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_BLOCK_NUMBER' )?.fieldValue}}
- {{installationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_UNIT_NUMBER' )?.fieldValue}}
- {{installationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_ADDRESS_LINE' )?.fieldValue}}
- {{installationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_POSTCODE' )?.fieldValue}}
- {{installationStateLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_STATE' )?.fieldValue}}
- {{installationCityLabel}}
- {{data.find(item => item.fieldName === 'INSTALLATION_CITY' )?.fieldValue}}
- {{installationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
{{registrationAddressFormLabel}}
- {{registrationBuildingNameLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BUILDING_NAME' )?.fieldValue}}
- {{registrationUnitBlockLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_BLOCK_NUMBER' )?.fieldValue}}
- {{registrationUnitNumberLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_UNIT_NUMBER' )?.fieldValue}}
- {{registrationAddressLineLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_ADDRESS_LINE' )?.fieldValue}}
- {{registrationPostcodeLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_POSTCODE' )?.fieldValue}}
- {{registrationStateLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_STATE' )?.fieldValue}}
- {{registrationCityLabel}}
- {{data.find(item => item.fieldName === 'REGISTRATION_CITY' )?.fieldValue}}
- {{registrationServiceProviderLabel}}
- {{data.find(item => item.fieldName === 'SERVICE_PROVIDER' )?.fieldValue}}
在签收商品时发现包裹内含错误商品或包装受损。我该怎么做?
签收了你的订单包裹后,请仔细检查所获的商品,并通过我们的运输伙伴退还任何不正确或包装受损的物品。
如果你通过网上购物,你可以致电+60183881318。在确认物品损坏后,我们将安排新的手机发货。在你来电时,我们还会要求你提供订单号码以供核实,并通过电子邮件分享损坏物品的照片。供核实使用的电子邮件地址将在确认信息后被提供。
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退还损坏的包裹时,我需要支付运费吗?
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