M2M SIMs offer scalable connectivity, centralized management, and cost-efficient data plans. They are ideal for powering everything from small device setups to large-scale IoT deployments, helping streamline operations across multiple devices.

Yes. Log in to the BusinessCare Portal and register your mobile number as the Alert Contact. You will receive SMS notifications when your M2M data usage reaches 80% and 100% of the allocated quota.

Yes. Log in to the BusinessCare portal and set Custom Label for each line under your business account. 

Each Data Pool can support up to 2,000 SIMs within the same group.

The quota is refreshed at the start of each billing cycle, and any unused data from the previous month will not carry over.

Yes. Data Pool SIMs are compatible with both 4G and 5G devices, but they are restricted to use within Malaysia. Roaming is not available under this plan.

Our U BizShare™ is a member line that can be tagged to a U Biz™ 98 line (principal line). All member lines have their own minutes and shares their principal’s data.

You may refer to our step by step process by clicking here- Video Carrier Billing.

You may view or download your bill statement via the following channels:

1. MyUMobile App >  Menu > Bill & Payment > Bill History
2. Registered Email Address (if you are subscribed to e-billing)
3. 
   

U Biz DIA (Dedicated Internet Access) is a premium internet solution that provides guaranteed, symmetrical bandwidth exclusively for your business.

U Biz Private Network is a mobile network that we offer to our Enterprise’s customer typically for their internal use. It provides similar features like public mobile networks but with greater control and security.

U Biz Private Network is non-public exclusive own used network control by enterprises, whereas U Mobile public networks are accessible to anyone with compatible mobile device and service plan.

U Biz Private Network offer greater access, control and security flexibility with better reliability compared to public networks. It can be customized to meet the specific needs of enterprises and can be used to support different applications scenario.

U Biz Private Network can be deployed as a standalone 4G or 5G network with dedicated mobile system include hardware and software separately from U Mobile public network to provide both indoor and outdoor radio signal coverage within enterprise’s premises.

U Biz Private Network enhance mobile service security efforts as these are closed, non-public networks only accessible by defined users and devices. Network security can be further improved by bringing data process and storage on local server.

U Biz P2P (Point-to-Point) is a dedicated private connectivity service that securely links two or more business locations using U Mobile’s fiber infrastructure.

With U Biz P2P, you get reliable, high bandwidth connectivity for data transfer between your two locations. The connection is dedicated for your own use only, ensuring consistent performance.

U Biz P2P is ideal for:

• Corporations with multiple offices or branches
• Retail chains, factories, and warehouses
• Organizations running shared internal systems (e.g., POS, ERP, CRM)
• Businesses needing site-to-site CCTV or data center connectivity

Yes. U Biz P2P uses a private Layer 2 (L2) connection, so your data never touches the public internet — giving you maximum security and control over your traffic.

You can simply leave your contact details on our website, and an Account Manager will reach out to arrange a consultation and provide you with a tailored solution proposal.

Cloud Connect is a service that enables secure, private, and low latency connections between on-premises data centers or corporate networks to cloud service providers like AWS, Azure, and GCP.

Cloud Connect Services provide a reliable and secure way to access cloud resources, improve performance, ensure data privacy, and enable seamless hybrid or multi-cloud operations.

Cloud Connect establishes private connections to cloud providers, bypassing the public internet, reducing exposure to cyber threats, and helping organizations meet strict compliance requirements.

Yes, Cloud Connect Services are often designed to work with multiple cloud providers, allowing you to connect to AWS, Azure and GCP.

Yes, Cloud Connect can benefit businesses of all sizes. It's especially valuable for organizations with sensitive data or those looking to improve the performance of their cloud applications.

Cloud Connect typically improves network performance by reducing latency and increasing bandwidth compared to using the public internet for cloud connectivity.

While VPNs (Virtual Private Networks) can provide secure connections, it is running on public Internet where the bandwidth and latency is based on best effort and susceptible to disruption and congestion. Cloud Connect offers dedicated, private, and often higher-performance links tailored specifically for cloud connectivity.

SIP is an abbreviation for Session Initiation Protocol. While many people are just learning about SIP, it was designed in 1996 by Mark Handley and his team. Later it received approval from the Internet Engineering Task Force (IETF). It is an IP standard established by the Internet Engineering Task Force. There are many protocols that can be used for VoIP, but SIP is the most common and widely used.

The acronym “SIP” stands for Session Initiation Protocol. SIP Trunk is a method of delivering telephone and other unified communications services over the internet. It works with a SIP enabled on premise or hosted PBX (private branch exchange). SIP Trunk replaces traditional telephone lines or PRIs (Primary Rate Interface). SIP defines the messages that are sent between endpoints and it governs establishment, termination and other essential elements of a call.

In short, SIP Trunk is a technology that allows businesses to make voice and multimedia calls over the internet instead of traditional phone lines.

Any business that requires cost-effective and scalable voice communication can benefit from SIP Trunk. It presents an excellent opportunity to achieve substantial cost reductions on local, long-distance, and international calls.

No, U Mobile’s offer come with new phone number.

Yes. U Mobile offer SIP Trunk services include security feature come with IP-Sec encryption and firewalls.

Enterprises conducting a large number of VoIP calls at once, such as disaster recovery operations, seasonal retailers, call centers and more.

SIP Trunk is more cost-effective, scalable, and flexible compared to traditional PRI lines.

It's recommended to have a dedicated and reliable internet connection for SIP Trunk to ensure call quality.

Firewall as a Service (FWaaS) is a subscription-based model that offers the use of dedicated hardware firewall for network security. It provides access to a firewall solution without the need to purchase, install or maintain the hardware.

FWaaS provides the benefits of a hardware firewall such as robust security and performance but it is delivered as a service. Customer can enjoy the advantages of hardware firewall without the upfront capital costs and ongoing maintenance associated with owning the hardware.

FWaaS benefits include enhanced security with high performance and simplified management, reduced upfront hardware costs and scalability to meet evolving security needs.

Yes, FWaaS can be a viable option for small businesses as it will be offering enterprise-level security without the need for a substantial initial investment in firewall.

FWaaS pricing models may vary but they are typically based on factors such as the number of users and the volume of traffic.

Yes, FWaaS will be designed to integrate seamlessly with the customer’s existing network infrastructure.

FWaaS covers the service to configure firewall policies and update rules as needed.

Endpoint Security as a Service (ESaaS) is a subscription model that offers comprehensive security solutions to protect endpoints such as desktops, notebooks and servers. It provides real-time threat detection and prevention for the endpoint.

Benefits of ESaaS include continuous threat monitoring and the ability to protect remote and distributed endpoints effectively.

ESaaS is suitable for businesses of all sizes including small and medium-sized enterprises (SMEs). It provides endpoint security without the need for significant upfront investments or dedicated IT staff.

ESaaS includes features like antivirus and anti-malware/ransomware protection, web filtering and endpoint vulnerability assessment.

ESaaS includes advanced threat detection mechanisms and access to threat intelligence feeds enabling them to protect against a wide range of threats like zero-day vulnerabilities and advanced persistent threats (APTs).

Device as a Service (DaaS) is a subscription-based model where customers can lease to use or lease to own hardware devices such as desktop or laptop inclusive of services like maintenance, support and software updates for a fixed monthly fee.

Traditional hardware procurement involves purchasing devices upfront. DaaS offers a subscription-based model and eliminating the need for large upfront capital investments. DaaS also includes support and maintenance of the device.

Benefits of DaaS include cost predictability, reduced upfront expenses, simplified device management, access to the latest technology, scalability and comprehensive support and maintenance.

Yes, DaaS is especially beneficial for small businesses as it provides access to high-quality hardware and support without the need for significant upfront investments.

At the end of a DaaS contract, the customer may have options such as renewing the contract where a new device will be provided or returning the device. For lease to own, the customer will now own the device.

SD-WAN stands for "Software-Defined Wide Area Network." It is a technology that revolutionizes the way wide area networks (WANs) are designed, managed, and operated. SD-WAN is a response to the increasing demand for more flexible, cost-effective, and agile network solutions, especially in a business environment where organizations have multiple branch offices, remote workers, and distributed applications.

SD-WAN provides benefits such as improved network performance, cost savings, enhanced security, flexibility, and simplified network management.

SD-WAN optimizes traffic routing by dynamically choosing the best path for data, which reduces latency, minimizes packet loss, and ensures high-quality connections.

Organizations with multiple branch offices, remote workers, or a need for better network control and security can benefit from SD-WAN.

No. SD-WAN can complement MPLS connections by using less expensive broadband or internet links alongside MPLS to optimize cost-efficiency.

Yes. SD-WAN solutions often include security features like encryption and firewall capabilities, but additional security measures may be needed depending on the organization's requirements.

Cost savings with SD-WAN can be substantial due to the use of less expensive internet connections and improved network efficiency. The exact savings depend on the organization's network architecture and usage.

WiFi provides wireless access to your end user devices to connect to your local network (LAN).

WiFi connectivity provides a high level of flexibility and scalability, and cost-effective alternative to wired installations.

With the implementation of WPA3, the WiFi Alliance’s latest security protocol, stronger security features such as individualized data encryption, a variety of authentication options to ensure that strong passwords are used, and personal verification before devices join a wireless network are incorporated. Additionally, it provides strong protection against password cracking, offline dictionary attacks, and other types of malicious activity.

Any business or organization seeking reliable, secure, and hassle-free Wi-Fi network management can benefit from subscribing to U Mobile Managed Wi-Fi service.