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VoLTE stands for “Voice over LTE”.
The benefits of VoLTE include:
- Crystal clear voice quality
- Faster call setup
- Both “data” and “voice” usage are on the LTE network (Internet download continues at LTE speed at all times).
It is available to all U Mobile Postpaid and Prepaid customers.
There are no additional charges for VoLTE. The normal call tariffs for your rate plan may still apply.
No. VoLTE is a voice service, hence it will not consume your data quota.
You can use it when you are in U Mobile LTE coverage areas.
No. The service is automatically activated on our network.
If this happens, please SMS < WIFICALLING ON > to 28118 to activate the service.