Start Your U Prepaid Journey Today!

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Simple & Easy

Just follow the easy steps below and get your SIM activated in no time.

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Speedy Activation

Paperless and instantaneous process that saves your time!

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Accessible Anywhere​

Get it done anytime as long as you have an active Internet connection.

Follow these Simple Steps and U Are Good to Go! 

Prepaid Prepaid Self Registration Step 1 Image U Mobile

Step 1

Launch the MyUMobile App and tap on New Line Self-Registration.

Launch the MyUMobile App and tap on New Line Self-Registration.

Prepaid Prepaid Self Registration Step 2 Image U Mobile

Step 2

Please scan your SIM barcode.

Prepaid Prepaid Self Registration Step 3 Image U Mobile

Step 3

Snap a photo of your ID.

Malaysians: MyKad/ MyTentera
Non-Malaysians: MyPR/ MyKas/ International Passport/ IMM13.

Prepaid Prepaid Self Registration Step 4 Image U Mobile

Step 4

Tap the camera icon to scan your face.

Prepaid Prepaid Self Registration Step 5 Image U Mobile

Step 5

Your SIM pack is now successfully registered! U will receive a notification to confirm your activation.

Or Watch this Video Guide on How to Activate Your SIM!

{ "videoComponentId": "BZZED_0" }
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Frequently Asked Questions

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