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What is Ultra Hotspot 5G?
ULTRA HOTSPOT 5G is a promotion that enables subscribers to share their Data via Mobile Hotspot. Mobile Hotspot quota shared to other devices will be drawn from their main Data.
Who can sign up for this Promotion?
All Malaysians and foreigners who are above 18 years old, have signed up for U Postpaid 38, 68 and 98 via new registrations, mobile number portability (MNP) port-ins, prepaid-to-postpaid conversion or rate plan changes are eligible for this Promotion.
What is the promotion duration?
- This promotion runs from 10th February 2023 and will continue until further notice.
How much is the monthly fee and data of the Postpaid rate plan under this Promotion?
| Postpaid Plans | U Postpaid 38 | U Postpaid 68 | U Postpaid 98 |
|---|---|---|---|
| Monthly Fees | RM38 | RM68 | RM98 |
| Data | 120GB | 500GB | 1000GB/1TB |
| Mobile Hotspot / Data-Sharing | To be drawn from Data bucket | ||
Where can I sign up for this Promotion?
- You may walk-in to any of our U Mobile stores or U Mobile dealers nationwide or visit our online store to sign up for this fantastic promotion.
Am I allowed to upgrade from my existing plan to this promotion?
- Yes, you can upgrade your existing plan to U Postpaid 38, 68 or 98 to enjoy this Promotion.
Will I enjoy this Promotion for life?
- This Promotion will be applicable to your U Postpaid 38, 68 and 98 for life till the time you downgrade or terminate your U Postpaid 38, U Postpaid 68 or U Postpaid 98.
How do I check my Promotion status?
- You may check your usage details via MyUMobile app, go to [View All Usage Details] and you will see your Ultra Hotspot 5G status.
Do I need to do anything after signing up to U Postpaid 38, 68 or 98?
- For customers who sign up to U Postpaid 38, 68 and 98 within the promotion period, you will enjoy this Promotion automatically without any other action required.
I am an existing U Postpaid 38/68/98 user, how can I enjoy the Promotion?
- You’re not forgotten! This promotion will be made eligible for you in the near future, so stay tuned for our exciting update just for you.
Why is my Hotspot bucket still listed as 5GB in the MyUMobileApp?
- You will still have a separate bucket of 5GB Hotspot data. After the 5GB Hotspot data quota is fully utilised, the following Hotspot usage will then be drawn from your main data.
If I sign up to U Mobile’s U SaveMore or U PayLater after the Promotion period, will I still enjoy this Promotion with my postpaid plan?
- This Promotion will still be applicable if your subscription is as below:
| Existing Subscription | New Subscription | Ultra Hotspot 5G |
|---|---|---|
| U Postpaid 68 | U Postpaid 68 with U SaveMore | Active |
| U Postpaid 68 | U Postpaid 98 with U SaveMore or U PayLater | Active |
| U Postpaid 98 |
U Postpaid 98 with U SaveMore or U PayLater | Active |
| U Postpaid 98 |
U Postpaid 68 with U SaveMore | Deactivated |
How would I know if I have exceeded my Data or Hotspot quota?
- You will receive an SMS notification when you have exceeded 80% and 100% of the allocated quota for Data or Hotspot.
What happens when I finish my mobile internet Data?
- You can purchase the Data Booster via the MyUMobile App once you have fully utilised your Data quota. The quota from Data Booster is shareable via Hotspot.
Postpaid Plan |
U Postpaid 38 | U Postpaid 68 | U Postpaid 98 |
Data Booster |
10GB for RM10/bill cycle | ||