Understand Your Bill Statement | Support

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了解全新的后付与预付账单明细

通过以下样本了解全新改进的账单查阅体验。请注意，这些优化不会影响您享有的卓越服务。

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后付配套

预付配套

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只需 4 个简单步骤即可请求实体账单

第一步

登录您的 MyUMobile App 并前往主页右上角的“我的个人资料”更新您的帐单地址。

第二步

前往 “设置”，然后选择 “请求实体账单” 。

第三步

选择您的账单选项，然后选择“确认”继续。

第四步

您已成功开请求实体账单

您将被收取每月服务费。其中每条电话线的总汇账单为 RM5，详细列表账单为 RM10。

只需 5 个简单步骤即可申请电子发票

请按照以下步骤申请电子发票用于报税。（仅适用于后付和宽频用户）

步骤 1

点击此处电子发票申请页面。

步骤 2

输入您的电子邮件地址并申请 TAC。

步骤 3

填写您的账单号码。

步骤 4

提供您的个人信息，包括身份证号码、姓名和税号。

步骤 5

点击“Request E-Invoice”提交您的申请。

重要提示：

经由 LHDN 验证后，您的电子发票将通过 notice@mail.einv.my 发送。如果没有收到，请检查您的垃圾邮件文件夹。
您只能申请当月账单日期之后的账单。
无法申请上个月的账单。

常见问题

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了解您的账单（2024 新账单）

申请电子发票

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