CreditSOS is Here for You

Choose from RM1, RM2, RM3, RM5 or RM10 Prepaid credit in advance.​

its simple

It's Simple

Request for backup with CreditSOS via AppSMS, or UMB.​

its instant

It's Instant

Get Prepaid credit advance within seconds. ​

its convenient

It's Convenient

Subscribe to automatic top-ups and never run low on credit again. ​

Disclaimer: ​

*Advanced Prepaid credit and service fee will be deducted from your next top up.​

**Every RM1 credit granted is valid for 1 day only. ​

 

How to Request CreditSOS

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APP
SMS 
UMB 
Automated Subscription via App
Automated Subscription via SMS ​
Automated Subscription via UMB​
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{ "stepList": [{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20240515/creditSOS_step1_EN.svg","stepTitle":"Step 1​","stepDesc":"Navigate to \u0026quot;Top Up \u0026amp; Credit\u0026quot; in the main menu.","step":1},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20240515/creditSOS_step2_EN.svg","stepTitle":"Step 2","stepDesc":"Tap on \u0026quot;\u003ca href\u003d\"https://app.u.my/automated_csos_en\"\u003eCreditSOS\u003c/a\u003e\u0026quot; to begin.","step":2},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20250408/step3_EN_automated-subscription-via-app.svg","stepTitle":"Step 3","stepDesc":"Choose \u0026quot;Automated CreditSOS Subscription\u0026quot;.","step":3},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/20250408/step4_EN_automated-subscription-via-app.svg","stepTitle":"Step 4","stepDesc":"Select \u0026quot;Yes, I want to subscribe\u0026quot; to proceed.","step":4}] }
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{ "stepList": [{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/01-on-acr.svg","stepTitle":"Step 1​","stepDesc":"Register for automated CreditSOS via SMS by sending \u003cb\u003eON ACR\u003c/b\u003e to \u003cb\u003e28120. ​\u003c/b\u003e","step":1},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/02-confirmation-sms.svg","stepTitle":"Step 2","stepDesc":"Receive SMS confirmation and automatically get credit advance when your balance reaches RM1.50 and below.​","step":2},{"stepImg":"https://stcmspoc.blob.core.windows.net/umobile-assets/content/dam/u-mobile/personal/mobile-plans/add-ons/credit-sos/usp/03-success (2).svg","stepTitle":"Step 3","stepDesc":"The credit and service fee will be deducted from your next top-up. ","step":3}] }
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Looking For More?

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Frequently Asked Questions

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CreditSOS Service
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"/en/personal/support/faqs/general-enquiries.html" }, { "title": "Service Tax", "value": "service-tax", "url": "/en/personal/support/faqs/service-tax.html" }, { "title": "Others ", "value": "others", "url": "/en/personal/support/faqs/others.html" } ] }, { "title": "Find a Store", "value": "store-finder", "url": "/en/personal/support/store-finder.html", "isGroupLabel": true, "childList": [] }, { "title": "Terms & Conditions", "value": "terms-conditions", "url": "/en/personal/support/terms-conditions.html", "isGroupLabel": true, "childList": [ { "title": "Promotion", "value": "promotion", "url": "/en/personal/support/terms-conditions/promotion.html" }, { "title": "General", "value": "general", "url": "/en/personal/support/terms-conditions/general.html" }, { "title": "Others", "value": "others", "url": "/en/personal/support/terms-conditions/others.html" }, { "title": "Broadband", "value": "broadband", "url": "/en/personal/support/terms-conditions/broadband.html" }, { "title": "Campaign", "value": "campaign", "url": "/en/personal/support/terms-conditions/campaign.html" }, { "title": "Prepaid", "value": "prepaid", "url": "/en/personal/support/terms-conditions/prepaid.html" }, { "title": "Postpaid", "value": "postpaid", "url": "/en/personal/support/terms-conditions/postpaid.html" } ] }, { "title": "Contact Us", "value": "contact-us", "url": "/en/personal/support/contact-us.html", "isGroupLabel": true, "childList": [ { "title": "Sponsorship Request", "value": "sponsorship-request", "url": "/en/personal/support/contact-us/sponsorship-request.html" }, { "title": "App Data Deletion Request", "value": "data-deletion-request", "url": "/en/personal/support/contact-us/data-deletion-request.html" } ] }, { "title": "Self Help ", "value": "self-help", "url": "/en/personal/support/self-help.html", "isGroupLabel": true, "childList": [ { "title": "Upgrade from Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid-details-page", "url": "/en/personal/support/self-help/upgrade-prepaid-to-postpaid-details-page.html" }, { "title": "Lifetime Rebate for Specially-Abled-Community Content", "value": "lifetime-rebate-for-specially-abled-community-content", "url": "/en/personal/support/self-help/lifetime-rebate-for-specially-abled-community-content.html" }, { "title": "eSIM", "value": "esim", "url": "/en/personal/support/self-help/esim.html" }, { "title": "Understand Your Bill", "value": "understand-your-bill", "url": "/en/personal/support/self-help/understand-your-bill.html" }, { "title": "Bill Payment Methods", "value": "bill-payment-methods", "url": "/en/personal/support/self-help/bill-payment-methods.html" }, { "title": "Upgrade Your Plan", "value": "upsize-your-plan", "url": "/en/personal/support/self-help/upsize-your-plan.html" }, { "title": "Online Store Line Activation", "value": "online-store-line-activation", "url": "/en/personal/support/self-help/online-store-line-activation.html" }, { "title": "Prepaid Registration 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WatchShare Plan", "value": "u-watchshare", "url": "/en/personal/support/self-help/u-watchshare.html" }, { "title": "MyDigital ID Self Registration", "value": "mydid-support", "url": "/en/personal/support/self-help/mydid-support.html" } ] }, { "title": "Scam Awareness", "value": "scam-awareness", "url": "/en/personal/support/scam-awareness.html", "isGroupLabel": true, "childList": [] }, { "title": "Port Out Survey Form", "value": "posurvey", "url": "/en/personal/support/posurvey.html", "isGroupLabel": true, "childList": [] }, { "title": "Self Serve", "value": "self-serve", "url": "/en/personal/support/self-serve.html", "isGroupLabel": true, "childList": [ { "title": "Top Up", "value": "top-up", "url": "/en/personal/support/self-serve/top-up.html" }, { "title": "CreditSOS", "value": "credit-sos", "url": "/en/personal/support/self-serve/credit-sos.html" }, { "title": "MyUMobile App", "value": "myumobile-app", "url": "/en/personal/support/self-serve/myumobile-app.html" } ] }, { "title": 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