Terms & Conditions Campaign
2nd iPhone for RM0
2nd iPhone for RM0
General
Free Video Streaming eSIM Roam-Onz Global™ U Website Term of Use Upgrade Prepaid to Postpaid U Mobile Single Sign On (SSO) ID Accessories Trade In Service Video Carrier Billing VoLTE WiFi Calling Online Store Term of Use Mobile Number Portability Device Care Programme U Postpaid & Postpaid Device Bundle Promotion for New Store Opening
Prepaid
5G-Ready Prepaid Rate Plan U Prepaid Plans Direct Carrier Billing EPIKKK Video3 CreditSOS Service Giler Unlimited GX12, GX30, GX38 & GX43 New Prepaid Plan Old Prepaid Plan Power Prepaid Plan Prepaid Account Validity Extension Service Prepaid Free Calls Prepaid Plan Subscription of U Mobile’s Prepaid Plans via Online Channel U Mobile Prepaid Self Registration Unlimited FUNZ Prepaid Plan Unlimited Power Prepaid Plan Booster Add On Online Prepaid Top Up Service 5G Daily and Weekly Plans Hotspot Add-Ons Ultra Speed
Postpaid
Postpaid Plan Postpaid - Voice & Data Plans U Mobile Devices U Family 128 U Mobile U Postpaid Plan U Postpaid Borneo Plan U Postpaid Free Data Roaming And Free Roaming Incoming Call International Roaming Charges Multi-Day Roaming Passes 24 Hour Roaming U Mobile Postpaid Boosters Ultra Hotspot 5G Promotion 28th Feb Auto Debit Online Bill Payment Service Offline to Online Channel Giler Unlimited GX68, Hero P79, Unlimited Hero P99 and P139 Plan with Devices U Mobile Postpaid (U28, P38, P48, GX55, GX68, P79, P99 & P139) Postpaid Add-On Pack (GX50, GX68, HERO P79, HERO P99 & HERO P139)​ Unlimited Hero P99 & P139 Postpaid Plan Unlimited HERO Postpaid P78 Music-Onz™ App-Onz™ Video-Onz™ U WatchShare Loyalty Rebate
Broadband
U Home 5G U Home 5G Add Ons U Home 5G Launch Promo U Home Fibre U Home 5G Router Bundle U Home 5G x sooka Premium Samsung 4K TV U Home Fibre Rebate Campaign Unlimited Mobile Internet Wireless Broadband Postpaid Ultra Unlimited Home Fibre Broadband U home 5G Borneo - T&C
Promotion
Deals for U 24-Hour ULTRA5G Trial eSIM
Others
Express Delivery Terms of Use Google Play iTunes®, Apple Music® and App Store® Pembayaran UMC Privacy Notice Anti-Corruption Policy Policy Statement on Anti-Corruption Policy Business Partner Code of Conduct Reference Access Offer Whistleblower Policy Telesales Channel Terms and Conditions
Campaign
Postpaid CNY Upgrade Campaign Carrier Billing for GOLIFE Insurance Plans Prepaid To Postpaid Campaign Prepaid to Postpaid Combo Campaign Prepaid To Postpaid Travel Campaign Prepaid To Postpaid Campaign Free Data Redemption for New MyUMobile App Users Unbeatable 5G Devices U Prepaid 25 SIM Pack U Mobile Special Promo Fantastic Upgrade Campaign U Home 5G Survey Campaign Exclusive Offer – GX33 Campaign 2nd iPhone for RM0 Prepaid Device Bundle (Exclusive to East Malaysia) U Postpaid Port-In Offer Get Second Phone at RM0 Telesales Campaign: U Home 5G Exclusive Offers Terms & Conditions Upgrade & Win iPhone Air with MyUMobile App Prepaid to Postpaid U38 – Pay only RM30 for next 6 months Campaign U Mobile’s X TNGD eWallet’s Prepaid Plan Campaign U Postpaid & Postpaid Device Bundle Promotion New Store Opening U Postpaid & Postpaid Device Bundle Promotion New Store Opening UMEC Sunway Square CNY Promo Ong Pow Campaign CNY Prepaid to Postpaid Campaign Kongsi Raya Prepaid Campaign 50% Off Broadband Campaign U-Student Buddy Program
  1. By participating in this Campaign, you agree to be bound by U PayLater Terms and Conditions and all the terms and conditions below (“Terms and Conditions”) all of which are available on www.u.com.my.
  2. Campaign Eligibility
    This Campaign is open to eligible new and existing U Mobile postpaid subscribers.
  3. Campaign Mechanics
    1. To participate in this Campaign, you must purchase Device 1 comprised within any of the bundles listed in the Table below, bundled with U Family 128 plan (“Device Bundle”) (under U PayLater with 36 months’ contract (“Commitment Period”)) during the Campaign Period:-
BundleDevice 1Device 2Bundle Price per month
1iPhone Air, 256GBiPhone 13, 128GBRM138
2iPhone Air, 512GBiPhone 13, 128GBRM163
3iPhone Air, 1TBiPhone 13, 128GBRM189
    1. You are entitled to receive a complimentary Device 2 according to the Device 1 that you have selected.
    2. The Device Bundle is fixed and “mixing and matching” of the devices is not allowed.
    3. The U Family 128 plan (under the Device Bundle) must not be under any existing U SaveMore or U PayLater device plans before you participate in this Campaign.
    4. The device contracts for both Device 1 and Device 2 under this Campaign will be under your U Family 128 principal line. In the event of any termination of U Family Share lines under your U Family 128 plan, early termination charges will not be imposed.
    5. If you terminate or if we terminate this Device Bundle (due to your default or if you downgrade your rate plan before the expiry of the Commitment Period, you are required to pay U Mobile the remaining balance charges, as determined by U Mobile, as set out below:

      Balance charges = Total Device Recommended Retail Price (RRP) for Device 1 and Device 2 ÷ Total Commitment Period (months) × remaining number of months

      The RRP for Device 1 and Device 2 are as listed in the Table below:
Device 1RRP Device  1Device 2RRP Device 2
iPhone Air, 256GBRM4,999iPhone 13, 128GBRM2,199
iPhone Air, 512GBRM5,999iPhone 13, 128GBRM2,199
iPhone Air, 1TBRM6,999iPhone 13, 128GBRM2,199
  1. General
    1. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is the participants’ responsibility to check these Terms and Conditions on our website and if the participants do not agree to any of the changes, they must immediately cease participation in the Campaign.
    3. All devices are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.
    4. By participating in the Campaign, all participants: -
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    5. The subscription and use of U Mobile’s Postpaid mobile services are subject to U Mobile’s standard Postpaid Terms and Condition and where applicable, these Terms and Conditions. If there is any conflict between these Terms and Conditions, the Website Policy and Online Store terms of use and the Postpaid Terms and Conditions, the conflict will be resolved in the following order:
      1. the Postpaid Terms and Conditions;
      2. the Website Policy and Online Store terms of use; and
      3. these Terms and Conditions.
    6. In the event of any inconsistency, U Mobile’s standard Postpaid Terms and Conditions, as the case may be, will apply to the extent of such inconsistency.
    7. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

Version: 20th January 2026